Join the Hitched Team as a Client Support & Onboarding Specialist (GoHighLevel Expert)!
Please read the description below to learn more about our current openings.
Introduction
Hitched Marketing Co. serves as a results-driven marketing agency focused on generating leads that convert into signed contracts for Wedding Venues. Known for our simple, full-funnel approach to marketing and sales, Hitched helps Wedding Venues drive in high-quality leads, and convert them into booked weddings using our Venue Scaling System.
We work with wedding venues of all shapes and sizes, who want to improve their marketing and sales approach due to today’s ever-evolving online environment. Hitched Marketing Co. started in 2019 and has quickly grown to be and continues to be the leading marketing and sales system in the entire Wedding Industry.
Job Overview
💼 Job Title: Client Support & Onboarding Specialist - GoHighLevel Expert (Currently Hiring 1+)
⏰ Schedule: 9-5 EST, Monday to Friday
📍 Location: Remote (Philippines Preferred)
💰 Starting Salary: $5 p/ hour (paid weekly)
We’re hiring a Support & Onboarding Specialist experienced with GoHighLevel (GHL) to help us deliver a seamless experience for our clients. You’ll handle client and internal support requests, manage onboarding and offboarding, and ensure each venue’s GHL sub-account is properly set up, optimized, and running smoothly.
This is not a freelance gig. This is a long-term, full-time role with an established team and proven systems. If you're looking for stable, ongoing work with growth potential, keep reading.
Responsibilities & Duties
Quickly respond to client and team support requests across email, chat, and Slack
Manage client onboarding: sub-account setup, A2P registration, whitelabeling, and integrations.
Troubleshoot GHL automations, forms, calendars, and pipelines.
Maintain and update client accounts, ensuring everything runs efficiently.
Assist with offboarding and documentation updates as needed.
Qualifications
REQUIRED
✅ 2+ years in customer support or onboarding, preferably in a marketing or SaaS environment
✅ Strong GoHighLevel expertise (workflows, triggers, pipelines, automations)
✅ Excellent English communication and problem-solving skills
✅ Organized, detail-oriented, and proactive
✅ Excellent attention to detail and ability to follow instructions
✅ Reliability in a remote work environment
NICE TO HAVE
Experience with wedding venues or event-based businesses.
Familiarity with tools like ClickUp, Slack, and Loom.
Who This Is For:
Someone looking for a stable, long-term remote job (not a short-term freelance gig)
Someone who wants to grow with a team – not bounce between clients
A person who enjoys structure and process (we have SOPs, templates, and training for everything!)
Someone who is available and present during U.S. working hours (9AM–5PM EST)
Someone who takes extreme ownership, meets deadlines, and communicates clearly
Why Join Hitched?
Competitive base salary + performance bonuses
100% remote
10 Days PTO
Regular Training & Development
Strong team chemistry and community
Opportunity for quick career advancement and promotions